Return & Shipping
(This document was last updated on April 27, 2024)
E-BOOKS & COURSES
Due to the digital nature of e-books and courses, and the fact that digital content can't be returned, all e-books and courses are non-refundable. To date, we have never had a refund request and feel confident that we've laid out everything you get in the description above. Please read the details and description of each e-book and course, so you understand exactly what you are buying. We're committed to making sure you have the best experience possible. Please email us with any questions, and we will always give you an honest answer so you can make the best decision for you. We're happy to answer any questions.
We want you to feel great and achieve all your health and beauty goals. If you have any questions or concerns about your order, please contact support@EatYourNutrition.com Thank you!
Shipping Policy
Shipping Items
To return an order, you must contact us first.
Returns can be mailed to: 2885 N Berkeley Lake Road Ste 20. Duluth GA 30096. You will be responsible for paying for the shipping costs with regard to the items that you wish to exchange. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged, so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject an exchange.
Title and risk of loss pass to you upon our transfer of the products to the carrier/delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
If you have entered incorrect shipping information and fail to notify us before your order ships, you will be contacted when/if the carrier returns the package to our office. If you don’t respond within 2 weeks, we will return the item(s) into our inventory and refund the full amount of the order, less the shipping, and credit card transaction fees. If your package is re-shipped, you will be responsible for any additional shipping charges.
Eat Your Nutrition is not responsible for lost or damaged packages in transit. Please double check your billing and shipping address when placing an order, as we are unable to reroute packages.
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.
Do you have a physical store?
Currently, we do not have a physical store.
If you have any questions, contact admin@EatYourNutrition.com
REFUND POLICY
Refund Policy
Our policy is valid for a period of 30 calendar days from the date of the purchase. We do not offer refunds, however you can return the physical product for an exchange. If the period of 30 days has lapsed since the purchase, we can't unfortunately offer you an exchange.
Exchange Requirements
The following criteria must be met to qualify for an exchange:
● Product is defective
● Product must be in original packaging
● Product must be unused
To ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange. Perishable goods are completely exempt from being returned.
Proof of Purchase
To complete your exchange, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not do an exchange.
Sale and Clearance Items
Only regular priced items may be exchanged, unfortunately sale or clearance items cannot be exchanged.
Contacting Us
If you would like to contact us regarding any matter relating to this Refund Policy, you may send an email to support@EatYourNutrition.com